Built on the SDT Engine.
by VedaPointe
A barrier-free patient communication channel that integrates Botdoc directly into EPIC, the largest electronic medical record platform in healthcare.
VedaPointe.Send is the fax killer for clinical workflows.
For decades, healthcare has run on fax. Imaging results from mobile sites, test results from third-party labs, advance directives from patients, care plans, birth plans, intake forms. Most of it still arrives as paper or as a PDF attached to a fax. VedaPointe built VedaPointe.Send on the Botdoc SDT Engine to replace that workflow with a seamless, secure, mobile-friendly channel that lives inside the clinician's EPIC workflow.
Patients receive a text or email. Patients respond from their phone. The reply lands directly inside EPIC, attached to the right patient record, ready for the practitioner. No portal. No app. No administrative staff routing paper. The provider's workflow improves. Patient experience improves. Compliance posture improves at the same time.
Patient communication has been stuck between two bad options. Fax is slow, paper-based, and operationally expensive. Patient portals require the patient to create an account, remember a password, and log in every time you need a document, which most patients abandon. The result is administrative staff fielding phone calls, scanning paper, and chasing the same forms over and over.
VedaPointe.Send removes the patient-side login entirely. Protected Health Information moves through an encrypted, stateless transport that satisfies HIPAA and is invisible to the patient. They just see a text. They reply. The provider sees it inside EPIC. That is only possible because the SDT Engine underneath was designed for this exact pattern.
Anywhere a clinical workflow currently relies on fax or patient portal forms.
Each of these accomplished without engaging the administrative staff, completed directly in the practitioner's workflow.